I purchased a treadmill from Rick at Fitness Exchange about a month ago.
I am not going to lie-my plan was to go to Dick's to purchase the item. But I remembered my last experience there, even trying to find someone to help me was a chore, I was waiting around, tough having my questions answered, in general pretty annoying.
So on my way there I stopped at Fitness Exchange. Rick was very knowledgeable and the entire transaction was very smooth and stress free. He answered all of my questions and I left with the feeling that he had sold me a product that he would stand behind -that would not be obsolete with no service (as my last treadmill) and delivery was smooth and on time.I am glad that I decided to go to a smaller venue with better level of service.