Made my first purchase 11/2014. The Vision S7200 HRT Suspension Elliptical. The machine is fantastic but my unit had some electronic / mechanical bugs. We had 3 service calls that got it working but in the end the machine was still not 100%. I voiced my concerns to Fitness Exchange and they replaced the machine with a new in the box unit at no cost including set-up and delivery. I was impressed how they stepped-up and solved the problem a year after the initial sale.
The new unit has been installed for a week and works perfectly.
Vision S7200 HRT Suspension Elliptical, is not an inexpensive machine but if you intent to use it 5-6 days per week as my wife and I do it is well worth the extra dollars. This machine is of a much better quality that what is found in LA and or Planet Fitness. My wife initiated the purchase as she has no time to get to the gym but wanted a professional machine in the house to fit her odd schedule, and provide no excuses missing her routine.
We have also purchased some mats and free weights and will continue to make all of our purchases at Fitness Exchange.