Service Request

Please note there is a $125 trip charge for our initial visit which includes travel and up to 1 hour of diagnosis and/or repair time. An additional charge of $75 applies if a second trip is needed to install a part plus the cost of any parts for up to 1 hour plus $75/hour thereafter which is payable to the technician when service is provided.  

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Your Name:*
Street Address:*
City:*
State:*
Zip Code:*
Email:*
Phone (home):*
Phone (work):
Pager:

Item:*
Manufacturer:*
Model:*
Serial #:
Date Purchased:
Under Parts Warranty: Yes     No
Under Labor Warranty: Yes     No
Preferred Service Time:
Problem Description:*
Please note any error codes present:




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    The delivery men were extremely professional and efficient. They were very respectful of my house. read more
  • No Pressure
    I would definitely be back to your store and recommend others. I DID NOT feel pressured into making a purchase. Thank... read more
  • Excellent Service!
    Caroline helped us out big time as we had a treadmill down for too long in our physical therapy practice. I was very... read more
  • Great Service!
    Brian my whole experience was really good. Even with the disappointment when the Landice treadmill was delivered we... read more
  • Very Satisfied
    Very satisfied customer - will recommend you to all of my clients and friends read more
  • Excellent
    I spent quite a deal of time looking for the perfect treadmill. Caroline was excellent, and allowed me to take as much... read more
  • Great Service!
    Great customer service from the moment we walked in the store to the moment the delivery/install team left. Keep it up!... read more
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    It's only been a few days but I am very happy with my purchase of LifeFitness X1 Elliptical and the service I got from... read more
  • Awesome
    would recommend and do business again with fitness exchange. EVERYONE i dealt with was awesome - caroline, sean and... read more
  • Courteous staff
    Always a pleasure dealing with the professional courteous staff. read more
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