A: Fitness Exchange sells both new & pre-owned quality home and commercial fitness equipment including Treadmills, Home Gyms, Ellipticals, Benches, Weights, Rowers, Bikes, and accessories. Fitness Exchange is also your source for a complete selection of Sports Nutrition & Weight loss products. Fitness Exchange was started in 1997 and has grown steadily to become one of the most respected specialty fitness dealers on the east coast. We offer complete service including operational instruction, delivery, assembly, repair, and preventative maintenance with our own in-house staff of professionals. We encourage you to visit our store and see and try many of our new and pre-owned items before you buy. Or, you also can purchase anything by way of our secure website.
Our store showroom and warehouse information is as follows:
1004 Ridge Pike Conshohocken, PA 19428 (610) 397-1780
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Monday-Thursday: 10:00-7:00 |
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Sunday: 11:00-5:00 |
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Q: I am interested in trading in my old fitness equipment for new equipment, what should I do?
A: The most efficient and fastest way to get information on whether we are interested in your trade-in is to visit our website and complete the Trade-in Form or you can call our store but please have all the information ready that is asked for in our web form. We will let you know in most cases within 24 hours if we are interested in your equipment.
We typically are only interested in higher quality type equipment more typical of what you see for sale on our website. Items that are very old, in poor condition, or in need of major repairs will not be accepted.
You will receive credit to use against another purchase or a Gift Card that can be used at any time in the future for any merchandise. There is no expiration date, time limit, or fees of any kind on our gift cards.
Q: Do I have to live in your area to do a trade-in?
A: Yes, for trade-in’s to be practical, you need to be within driving distance of up to approximately 60 miles.
Q: I am only interested in selling or giving away my old equipment, what now?
A: Fitness Exchange only offers trade-in’s and we do not purchase items. The only items that we may at times make exceptions for and offer to purchase are the following: Concept 2 Rowers, Precor EFX, Life Fitness Crosstrainer, and steel weight plates . If you are interested in selling one of these items please call or complete the trade-in form and note that the item is for sale in the description box. For all other items, please visit our free on-line classifieds to post your item for sale. Potential buyers will be able to email you directly when using our free classifieds.
Q: My fitness equipment needs service, can you help me?
A: For fastest service please complete our service request form on our website or call our service department at (610) 397-1780 x3.
Q: How often should I lube my treadmill?
A: Please consult your owner’s manual or the manufacturer’s website for information on how often and what type of lube to use on your treadmill. If you have lost your manual and cannot find the information on the manufacturer’s website, please send us an email with your treadmill manufacturer, model and age or call our service department.
Q: Where does your Pre-owned equipment come from?
A: The vast majority of our used equipment comes from trade-in’s. Some select items come from careful purchasing of pre-owned equipment. We have our technicians go over every used item and inspect it for proper operation before anything is put up for sale.
Q: Does your used equipment come with any warranty?
A: We offer a full 30 day parts warranty on all pre-owned items. Some pre-owned items are available with longer warranties. * Some exclusions apply.
Q: Does Fitness Exchange price match?
A: Yes, Fitness Exchange offers a comprehensive price match guarantee for our store and the web. Details of the policy can be found by clicking on our Price Policy link.
Q: How can I purchase a Gift Certificate for your store?
A: Simply click on the Gift Certificate category on our website or call our store. Gift cards are always mailed free of charge and never have fees and never expire!
Q: What kind of payment plans does Fitness Exchange offer?
A: Fitness Exchange offers financing for personal use and we have many leasing options for commercial customers. You can Apply On-line and be approved before you visit our store by filling out the information on our website.
Q: Do you rent or lease equipment?
A: We have rental and leasing plans available. If you are interested in renting please fill out our Rental Form. For lease information please send us an email or call for details.
Q: Do you offer financing
A: Fitness Exchange offers flexible financing for personal use and we have many leasing options for commercial customers.
Q: Can you help plan my commercial fitness center?
A: Fitness Exchange provides free professional advice and consulting on planning, installing, and maintaining commercial fitness centers. We specialize in designing safe, efficient, cost-effective solutions for Corporate Fitness Centers, Apartments, Condominiums, Schools, Hospitals, Country Clubs, Police, Fire, and more. We can work with your space on our CAD system to lay out your room on paper to ensure you will be happy with the outcome before investing. We provide on-site operational and safety training for any installation. You can come to our showroom to see and try our equipment before making your decision. You can also leave confident knowing that we will be there for you after the sale to provide the service necessary to protect your investment
